If you have experienced an issue with Ekart’s services, such as delayed deliveries or damaged packages, it’s essential to address your concerns promptly. Here’s how you can file a complaint effectively:
Contact Customer Service: The first step is to reach out to Ekart tracking customer service team. You can do this via their official website or the Flipkart app. Look for the “Help” or “Contact Us” section to find relevant contact details.
Use the Helpline Number: Call Ekart’s helpline at the provided customer service number. Have your order details handy, including your tracking number, to expedite the process.
Email Your Complaint: You can also send a detailed email outlining your issue to Ekart’s customer support email address. Include your order ID, a description of the problem, and any supporting documentation or images.
Social Media Platforms: Consider reaching out through Ekart’s official social media channels. They often respond quickly to inquiries and complaints made through platforms like Twitter or Facebook.
Follow Up: If you do not receive a timely response, follow up on your complaint through the same channels to ensure it is addressed.
By taking these steps, you can effectively communicate your concerns and seek a resolution.