Currently I am thinking about implementing real-time feedback for my commercial project. What’s the biggest advantage of real-time feedback? Did it prove useful for some of you?
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Hello, there! Stopping fires before they spread. Real-time feedback allows you to act while emotions (and memories) are fresh. The guide I’ve linked before shows how a restaurant chain used live SMS surveys to address meal complaints before Yelp reviews. I use it for product launches, tweak messaging based on day-one reactions. It’s like having a focus group on speed dial – great help in so many things.